Last updated: October 14, 2026
Al Samar Furniture (“we”, “our”, “us”) operates the online store at alsamarfurniture.store. This policy explains what information we collect when you browse or buy from our store, and how we use it.
Information we collect
When you place an order, we ask for your name, email address, phone number, billing address, and shipping address. This is the minimum we need to process your payment, arrange delivery of your furniture, and contact you about your order.
If you create an account or contact us through the Contact page, we also keep a record of that correspondence so we can help you with delivery questions, returns, or warranty claims.
Payments
Payments on our store are processed through secure third-party payment processors. We do not store your full card number or CVV on our servers — card details are transmitted directly to the payment provider over an encrypted connection. We keep only the transaction reference, the amount paid, and the last four digits of the card for our order records.
Cookies
We use cookies to keep your cart saved between visits, remember your login, and understand which products visitors look at so we can improve the store. You can disable cookies in your browser settings, but the cart and checkout may not work correctly without them.
How we use your information
- Processing and delivering your orders
- Sending order confirmations, shipping updates, and delivery notifications
- Handling returns, refunds, and warranty requests
- Answering your questions and providing customer support
We do not sell your data
We do not sell, rent, or trade your personal information to anyone. We share order details only with the service providers needed to run the store — our payment processors, shipping carriers, and the company that hosts our website. They are only permitted to use this information to perform their part of your order.
Your rights
You can ask us at any time for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email your request to support@alsamarfurniture.store and we will respond within 30 days.
Changes to this policy
If we change how we handle your data, we will update this page and revise the date at the top.